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Channels

Build once. Deploy everywhere.

One chatbot, every place your customers write or call. Connect a channel from the dashboard and its conversations arrive in the same inbox as everything else.

WhatsApp Business

Where your customers already are.

Connect your WhatsApp Business number through Meta's Embedded Signup in a few clicks. No developer account, no copying tokens between tabs.

  • Connect with Meta Embedded Signup
  • Create and send Meta-approved message templates
  • 24-hour window alerts so replies never bounce
  • Typing indicators while the AI composes
Instagram DMs

Turn DMs into answers, not backlog.

Link your Instagram professional account and the same chatbot replies to direct messages with your catalog, prices and policies.

  • Connect with Instagram login
  • Sender usernames pulled in for context
  • Hand over to an agent from the same inbox
  • One Instagram account per organisation, kept tidy
Website widget

A chat widget that looks like your site.

Paste one snippet into any website, or share a hosted chat link. The chat is themed to your brand, locked to the domains you allow, and can render product cards and forms inline.

  • Embed keys restricted to the domains you allow
  • Theme colours, bubbles, radius and font size
  • Suggested questions and a custom greeting
  • Works on any site: HTML, WordPress, Shopify, Webflow
<!-- Envoy webchat -->
<iframe
  src="https://app.envoy.cx/chat/your-bot?key=••••"
  width="100%" height="600"></iframe>
Voice

Let customers just talk.

Give your assistant a voice for inbound and outbound calls, with the same knowledge base behind it as your chat channels. Calls land in the inbox with the rest of the conversation.

  • Same knowledge and tools as your chatbot
  • Natural, low-latency conversation
  • Calls logged alongside chat history
  • Rolling out now with early customers
Also connects

Messenger and Lead Ads.

Connect a Facebook Page to answer Messenger conversations in the same inbox, and pull Facebook Lead Ads submissions in as new conversations your team can follow up on straight away.

How Envoy works your Meta ad leads

Live on a new channel in minutes.

Every connection is made from the chatbot's settings. No code, and no extra tools.

WhatsApp
Instagram
Website
Voice
<iframe src="/chat/abc?key=emb_...">

Stop losing leads.
Hire your web concierge.

Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.