Envoy
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Envoy for education & coaching

From enquiry to enrolled.

Students and parents ask the same questions about fees, batches and eligibility. Envoy answers them from your prospectus, books counselling calls and keeps every applicant moving.

A typical pipeline
  1. 1Enquiry
  2. 2Counselling booked
  3. 3Applied
  4. 4Fee paid
  5. 5Enrolled
The playbook

What Envoy does for you.

Answers from your prospectus

Upload brochures, fee sheets and FAQs. The concierge answers course questions accurately on every channel.

Route by programme

Rules send MBA enquiries to one team and short courses to another, so the right counsellor picks up.

Counselling sessions booked

Interested students book a session in the chat and get a reminder before it starts.

Follow-ups through the cycle

Stage-entry messages nudge applicants who have not finished, using approved WhatsApp templates outside the 24-hour window.
Under the hood

The same pipeline, end to end.

Every Envoy pipeline follows the same six steps, set up around your business.

01

Capture

Meta Lead Ads, Click-to-WhatsApp ads, Instagram and Messenger DMs, your website and inbound calls all land as one lead.

02

Qualify

The concierge answers from your knowledge base, asks your qualifying questions and fills custom fields and tags as it goes.

03

Nurture

Rules send approved WhatsApp templates, stage-entry messages and follow-ups, so no lead goes cold in silence.

04

Call

An AI voice agent calls new or cold leads, qualifies them out loud, and writes the summary into the lead.

05

Book

Appointments are booked in the chat, with automatic reminders before the slot and no-shows tracked.

06

Convert

Hot leads are routed to the right team with full context. Your people jump in, close, and push the stage forward.

FAQ

Questions, answered.

Something else on your mind? Email us.

Can Envoy handle admission enquiries on Instagram and WhatsApp?

Yes. Instagram DMs, WhatsApp, Messenger and your website chat all reach the same concierge and the same pipeline.

Can different counsellors handle different courses?

Yes. Team routing and automation rules can assign a conversation to a team based on keywords, intent or custom fields.

Other industries

Stop losing leads.
Hire your web concierge.

Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.