Fill the calendar. Not the voicemail.
Patients ask about treatments, prices and slots at all hours. Envoy answers from your clinic's own information, books the consultation and reminds them before they come in.
- 1Enquiry
- 2Consult booked
- 3Visited
- 4Treatment plan
- 5Follow-up
What Envoy does for you.
Instant replies to ad enquiries
Booking inside the chat
Reminders and no-shows
Handoff for clinical questions
The same pipeline, end to end.
Every Envoy pipeline follows the same six steps, set up around your business.
Capture
Meta Lead Ads, Click-to-WhatsApp ads, Instagram and Messenger DMs, your website and inbound calls all land as one lead.
Qualify
The concierge answers from your knowledge base, asks your qualifying questions and fills custom fields and tags as it goes.
Nurture
Rules send approved WhatsApp templates, stage-entry messages and follow-ups, so no lead goes cold in silence.
Call
An AI voice agent calls new or cold leads, qualifies them out loud, and writes the summary into the lead.
Book
Appointments are booked in the chat, with automatic reminders before the slot and no-shows tracked.
Convert
Hot leads are routed to the right team with full context. Your people jump in, close, and push the stage forward.
Questions, answered.
Something else on your mind? Email us.
Can Envoy book patient appointments on WhatsApp?
Yes. The concierge collects the details it needs in the chat and creates an appointment. Status changes such as rescheduled, completed, cancelled or no-show can trigger automation rules.
Does Envoy send appointment reminders?
Yes. Reminder templates send approved WhatsApp messages before the appointment, for example 24 hours before, with the appointment time filled in.
Will the AI give medical advice?
You control what it answers. It replies from the clinic information you add, and you can set rules that hand any clinical question to a human straight away.
Stop losing leads.
Hire your web concierge.
Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.