Start free. Grow without surprises.
Per-seat pricing. Conversations and leads are unlimited. Cancel any time. 14-day trial on every paid plan.
Plans
Starter
For solo founders testing the waters.
- 1 seat
- 2 channels
- 100 AI drafts / month
- Basic analytics
Team
For growing support teams.
- Unlimited channels
- Unlimited AI drafts
- Automations + routing
- Collision detection
- CSAT surveys
Scale
For brands processing 10k+ conversations / month.
- SSO + SCIM
- Custom AI training
- SLA & audit logs
- Dedicated CSM
Everything in one table.
| Feature | Starter | Team | Scale |
|---|---|---|---|
| Seats | 1 | Per seat | Custom |
| Channels | 2 | Unlimited | Unlimited |
| Conversations and leads | Unlimited | Unlimited | Unlimited |
| AI drafts | 100 / month | Unlimited | Unlimited |
| Chatbot builder & knowledge base | |||
| Meta Lead Ads capture | |||
| Lead pipeline, tags & custom fields | |||
| Appointments & reminders | – | ||
| Automation rules & routing | – | ||
| CRM webhooks | – | ||
| Analytics | Basic | ||
| Collision detection | – | ||
| CSAT surveys | – | ||
| AI voice agents & call campaigns | – | Add-on | Add-on |
| SSO + SCIM | – | – | |
| Custom AI training | – | – | |
| SLA & audit logs | – | – | |
| Dedicated CSM | – | – |
Questions, answered.
Something else on your mind? Email us.
Is the Starter plan really free?
Yes. Starter is free with no time limit and no credit card. It is meant for trying Envoy on a real channel with one seat.
Do you charge per lead or per message?
No. Conversations and leads are unlimited on every plan. You pay per seat, so a good month of Meta ads never turns into a surprise bill.
How does the 14-day trial work?
Every paid plan starts with a 14-day trial. You get the full plan from day one, and you can downgrade to Starter or cancel before the trial ends.
What counts as a seat?
A seat is a person on your team who signs in to Envoy, such as an admin or an agent who answers conversations. Your chatbots and your customers are never counted as seats.
How is voice priced?
AI voice agents and outbound call campaigns are an add-on billed by call minutes, because telephony has a real per-minute cost. Talk to us for current rates in your country.
What do I need to connect WhatsApp?
A Meta Business account and a phone number that can be registered with the WhatsApp Business Platform. You connect both from the dashboard with Meta's Embedded Signup, without any code.
Can I change plans later?
Yes. Add or remove seats as your team changes, or move to a different plan whenever you need to.
We need something custom. Who do we talk to?
Scale is built for that: SSO, custom AI training, SLAs and a dedicated contact. Write to [email protected] or book a call and we'll scope it with you.
Stop losing leads.
Hire your web concierge.
Connect your Meta ads, WhatsApp and website, train Envoy on your business, and let it answer, qualify and book every lead. Free to start, no credit card.